Refund and security policy

Refund policy

ASIC will provide a refund where a registered user can show;

• payment was made by the registered user but the notice does not appear on the insolvency notices website;
• that the registered user's credit card had been charged more than once for the publication of the same notice.

A registered user must verify the accuracy of the information being published prior to lodging the notice for publication on the publication website.  ASIC will not provide a refund if there is an error in the published notice unless the error was caused by a system failure of the insolvency notices website.

Security policy

The protection and security of information that you provide on this website is very important and strict industry standards are applied at all times.

Payment information that you enter when using this site is processed and stored in accordance with the Payment Card Industry Data Security Standard (PCI DSS). This standard has been developed by the PCI Security Standards Council which is an open global forum responsible for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.

The information that you provide is protected through the use of Secured Socket Layer (SSL) 128 bit encryption. You will notice that the URL in your browser is "HTTPS" instead of "HTTP". This is because this security feature has been invoked. Your browser may also display a lock symbol on the bottom task bar line to indicate that a secure website is being used.

The storage of payment information on the host server by this website is protected from external networks by the deployment of firewalls and proxy servers.